Q. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

Q. HOW SECURE IS MY ONLINE ORDER?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Q. CAN I RETURN THE ITEM IF I DON'T LIKE IT ?

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@mygoddessjewelry.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Please securely place items inside the jewelry box in a mailer pouch with the receipt or proof of purchase.  Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@mygoddessjewelry.com.

Q. HOW DO I CHANGE OR CANCEL MY ORDER?
For any change or cancel request, please contact us at support@mygoddessjewelry.com.

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.

Please note that any orders that have already been packed or shipped cannot be cancelled.